The Jefferson Health Plan EAP – Quick Facts Sheet

Program Name:	The Jefferson Health Plan EAP
Toll-Free Number:	877-233-0976
EAP Website:	www.achievesolutions.net/JHP

Eligibility:
Plan participants enrolled in the member organization medical plan including employees, spouses & dependents are eligible for the benefits offered through the EAP Program. In addition, any other household members of a JHP covered employee may use the EAP. Employees of member organizations who are not covered by the Jefferson Health Plan are also eligible.

EAP Counseling:
5 face-to-face visits per problem

Telephonic EAP:
Unlimited.

Legal & Financial Benefit:
A free 30 minute consultation per problem can be accessed through the toll-free number. Additional services beyond the initial consultation are available at a discounted rate. Self-serve tools for building standard legal documents, relevant articles and other resources are available on the EAP website.

Work-Life Balance Benefit:
Assistance is available for locating and connecting with referral services for such Work-Life Balance challenges as childcare, eldercare and concierge assistance with daily living needs; e.g., planning special occasions and travel, locating reliable skilled tradesmen to address home and household needs, help with unexpected personal/family events, etc. Related information and resource locator tools are available on the EAP website.

Management Consultations:
Consultation on workplace, employee and team issues, including planning for a referral of an employee to the
EAP, can be accessed through the toll-free number. This assistance is not limited in occurrence.

Management Referrals:
Assistance with planning for and implementing formal referrals related to job performance and/or job jeopardy is available through the toll-free number.

Crisis Incident Debriefing:
Onsite services are available on a per-hour, Fee-for-Service basis. Call the toll-free number to make arrangements.

Orientation & Training:
Orientation and Training are available on a per-hour, Fee-for-Service basis. Call the toll-free number to make arrangements.